Privacy Policy (GDPR)

1. Controller

The controller responsible for the processing of personal data on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Adela Novotna
Adela Ceramics
Beuthener Straße 16
55131 Mainz

Email: hello@adelaceramics.de

2. Your Rights as a Data Subject

Under the General Data Protection Regulation (GDPR), you have the following rights at any time by contacting us using the details provided above:

the right to obtain information about your personal data processed by us (Art. 15 GDPR),
the right to request the correction of inaccurate personal data (Art. 16 GDPR),
the right to request the deletion of your personal data (Art. 17 GDPR),
the right to request the restriction of processing where we are not yet permitted to delete your data due to legal obligations (Art. 18 GDPR),
the right to object to the processing of your personal data (Art. 21 GDPR), and
the right to data portability where you have given your consent to the processing or entered into a contract with us (Art. 20 GDPR).

Where processing is based on your consent, you may withdraw that consent at any time with effect for the future.
You also have the right to lodge a complaint with a supervisory authority, for example the data protection authority responsible for your place of residence or the authority responsible for us as the controller.
A list of supervisory authorities (for the non-public sector) is available at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

3. Processing of Personal Data

3.1 General Information Collected When Visiting Our Website

Nature and Purpose of Processing
When you access our website without registering or otherwise providing information, general information is automatically collected. This information (server log files) may include your web browser type, operating system, domain name of your internet service provider, IP address, and similar technical information.

This information is processed in particular for the following purposes:

ensuring a smooth connection to the website,
ensuring the proper functioning and usability of the website,
ensuring and evaluating system security and stability, including the detection of misuse,
ensuring the technically correct display and optimisation of the website.

We do not use this information to identify you personally. However, we reserve the right to review server log files retrospectively if there are concrete indications of unlawful use.

Legal Basis and Legitimate Interest
The processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability, functionality and security of our website and preventing misuse.

Recipients
Your data may be processed by technical service providers acting as data processors for the operation and maintenance of our website.

Storage Period
Server log files are stored only for as long as necessary to fulfil the purposes described above. The storage period is determined by our hosting provider, Squarespace. If no security-related incident (such as a DDoS attack) has occurred, the log files are subsequently deleted. In the event of a security-related incident, the log files are retained until the matter has been fully resolved.

Transfer to Third Countries
Personal data may be transferred to the following third country: United States of America (USA)
The transfer is based on the adequacy decision of the European Commission.

Provision Required or Necessary
The provision of the above-mentioned personal data is neither legally nor contractually required. However, without the IP address, the functionality and availability of our website cannot be guaranteed. In addition, certain services or features may not be available or may only be available to a limited extent.

Right to Object
Please refer to the information on your right to object under Art. 21 GDPR below.

3.2 Contacting Us

Nature and Purpose of Processing
Our website provides a contact form that allows you to contact us electronically. If you use this form, the information you enter will be transmitted to us and stored.

When you submit the contact form, the following information is also processed:

IP address of the requesting device,
date and time of the request,
URL from which the request was submitted.

You may also contact us via the email address provided on our website. In this case, the personal data transmitted with your email will be stored. This includes the date and time the email was sent, your email address, IP addresses, and information relating to the servers involved in the email communication.
Regardless of the method of communication, we process the content of your enquiry in order to respond to your request.

Legal Basis
The processing is carried out on the basis of our legitimate interest pursuant to Art. 6 (1) (f) GDPR in providing a simple and efficient means of communication.
Where your enquiry relates to the conclusion of a contract or the request for a quotation, the processing is additionally based on Art. 6 (1) (b) GDPR (pre-contractual measures).

Recipients
Your data may be processed by technical service providers acting as data processors for the operation and maintenance of our website.

Storage Period
Your data will be stored until your enquiry has been fully processed, provided that no statutory retention obligations require longer storage.
If your enquiry results in the conclusion of a contract, we are subject to statutory retention periods under commercial and tax law, generally ranging from six to ten years.

Provision Required or Necessary
Providing your personal data is voluntary. However, we can only process your enquiry if you provide the information necessary to identify you and understand your request.

Right to Object
Please refer to the information on your right to object under Art. 21 GDPR below.

3.3 Processing of Orders

Nature and Purpose of Processing
We process the personal data you provide during the ordering process in order to fulfil and process your order. This also includes returns, exchanges and complaints.
Your personal data is used only to the extent necessary for processing your order and delivering the requested products and services.

Legal Basis
The processing of data required for the conclusion and performance of the contract is based on Art. 6 (1) (b) GDPR.

Recipients
Your data may be processed by technical service providers acting as data processors for the operation and maintenance of our website.
To fulfil the contract, we pass your name and delivery address to the shipping provider responsible for delivering your order, where necessary.
For payment processing, we use Squarespace Payments (powered by Stripe). The payment information required to process your payment is transmitted to the respective payment service provider.

Storage Period
We retain this data for the duration of the statutory retention periods, which generally amount to six or ten years under commercial and tax law.

Provision Required or Necessary
Providing your personal data is contractually required. Without this information, we are unable to process and fulfil your order.

3.4 Customer Account

Nature and Purpose of Processing
Our website gives you the option of voluntarily creating a customer account. When you do so, we store your contact details and link your purchases to your account.

In addition to the information you provide, the following data is processed during registration:

IP address,
date and time of registration,
information about the web browser used,
access logs,
records of changes made to your account details.

Legal Basis
The processing of the data entered during registration is based on your consent pursuant to Art. 6 (1) (a) GDPR.

Recipients
Your data may be processed by technical service providers acting as data processors for the operation and maintenance of our website.

Storage Period
Your data will be stored for as long as your customer account exists or until you request its deletion. Statutory retention obligations remain unaffected.

Provision Required or Necessary
Creating a customer account is entirely voluntary. It is not required for the performance of a contract or for placing an order. You may place orders at any time without creating a customer account by checking out as a guest.

Withdrawal of Consent
You may request the deletion of your customer account at any time using the contact details provided below.

3.5 Instagram

Nature and Purpose of Processing
We maintain a business profile on Instagram (Meta Platforms Ireland Limited) in order to present our company and products and to communicate with customers and interested parties.
When you visit our Instagram profile or interact with us via Instagram, Meta processes personal data on its own responsibility.
For more information, please refer to Instagram’s (Meta’s) Privacy Policy: https://privacycenter.instagram.com/policy
If you contact us via Instagram, we process your personal data solely for the purpose of responding to your enquiry in accordance with Art. 6 (1) (b) or Art. 6 (1) (f) GDPR.

3.6 Website Analytics

Nature and Purpose of Processing
We use Squarespace’s integrated analytics tools to better understand how visitors use our website and to continuously improve our online offering.

Website analytics allows us to evaluate visitor traffic and identify, for example:

which pages are visited most frequently,
which content is particularly popular,
how visitors interact with our website,
which areas of the website may require improvement.

Legal Basis
The processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in analysing and improving our website.

Recipients
Your data may be processed by technical service providers acting as data processors for the operation and maintenance of our website.

Storage Period
The storage period is determined by the respective service provider or by Squarespace as our hosting provider.

Squarespace Analytics
To analyse and improve our website, we use the integrated analytics features provided by Squarespace.

The following information may be processed:

information about your browser, network and device,
your IP address,
the website you visited before accessing ours (referrer),
pages visited,
clicks,
search queries,
timestamps,
information about your use of our website (such as traffic, engagement and sales).

Squarespace processes this information and provides us only with aggregated statistical reports that help us better understand how our website is used and how we can improve it.
Further information is available in Squarespace’s Privacy Policy: https://www.squarespace.com/privacy

Provision Required or Necessary
The provision of this data is neither legally nor contractually required.

Right to Object
Please refer to the information on your right to object under Art. 21 GDPR below.

3.7 Cookies
Cookies are small text files that are stored on your device when you visit a website. When you revisit the website, your browser sends the stored cookie back to the server, allowing certain information to be recognised and processed.
Cookies help improve the usability and functionality of websites.
Detailed information about the cookies used on this website and their respective purposes can be found at any time in our Cookie Settings.

Deleting Cookies
You may delete individual cookies or your entire cookie history at any time.
You can also configure your browser to prevent cookies from being stored. Instructions for the most common browsers can be found here:

Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Microsoft Edge: https://support.microsoft.com/
Google Chrome: https://support.google.com/accounts/answer/61416
Opera: https://help.opera.com/
Safari: https://support.apple.com/

You may also prevent JavaScript and other scripts from loading by using browser extensions such as NoScript: https://addons.mozilla.org/firefox/addon/noscript/

3.7.1 Essential Cookies

Nature and Purpose of Processing
We use cookies to make our website more user-friendly. Some elements of our website require the browser to be recognised even after navigating between pages.
Essential cookies are used in particular for the following purposes:

providing the basic functionality of the website,
managing your cookie preferences,
enabling shopping cart and checkout functions,
enabling customer login and account management.

A complete overview of the cookies used can be found at any time in our Cookie Settings.

Legal Basis and Legitimate Interest
The processing is carried out on the basis of our legitimate interest in providing a functional and user-friendly website and documenting user consent in accordance with Art. 6 (1) (f) GDPR in conjunction with Section 25 (2) of the German Telecommunications Digital Services Data Protection Act (TDDDG).

Recipients
Your data may be processed by technical service providers acting as data processors for the operation and maintenance of our website.

Storage Period
Cookies are stored for different periods depending on their purpose and function. Some cookies are deleted automatically when your browser session ends, while others remain stored until they expire or are deleted manually. Further information about the cookies used by Squarespace can be found in Squarespace’s documentation: https://support.squarespace.com/hc/en-us/articles/360001264507-Cookies-and-Squarespace

Provision Required or Necessary
The provision of the above-mentioned personal data is neither legally nor contractually required. However, without these cookies, the functionality of our website cannot be fully guaranteed. Certain services or features may not be available or may only be available to a limited extent.

Right to Object
Please refer to the information on your right to object under Art. 21 GDPR below.

3.7.2 Non-essential Cookies

Nature and Purpose of Processing
Where you have given your consent through our Cookie Banner, we use non-essential cookies to analyse the use of our website and to improve its performance and user experience.
These cookies are only set after you have provided your consent.

Legal Basis
The processing is based on your consent in accordance with Art. 6 (1) (a) GDPR.

Withdrawal of Consent
You may withdraw or change your consent at any time with effect for the future by using the “Cookie Preferences” link available at the bottom of our website.

Provision Required or Necessary
Providing this data is entirely voluntary and is based solely on your consent. If you choose not to consent to the use of non-essential cookies, you may continue to use our website. However, certain convenience or analytics features may not function fully.

Profiling
Non-essential cookies may be used to create pseudonymous user profiles in order to analyse the use of our website and improve our services.

4. Information on Your Right to Object (Art. 21 GDPR)

Right to Object in Individual Cases
You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data carried out on the basis of Art. 6 (1) (f) GDPR (processing based on legitimate interests). This also applies to profiling based on these provisions within the meaning of Art. 4 (4) GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or unless the processing serves the establishment, exercise or defence of legal claims.

Contact for Objections

Adela Novotna
Adela Ceramics
Beuthener Straße 16
55131 Mainz

Email: hello@adelaceramics.de

5. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time to ensure that it always complies with current legal requirements or to reflect changes to our services, for example when introducing new features or services. The updated Privacy Policy will apply to your next visit to our website.

6. Questions About Data Protection

If you have any questions regarding data protection, please contact us using the contact details provided above.

Diese Datenschutzerklärung wurde mit Hilfe der activeMind AG erstellt (https://www.activemind.de/) – den Experten für externe Datenschutzbeauftragte (Version #2024-10-25).